Privacy Policy

Privacy Policy

Last Updated: March 5, 2026


Positive Behavior Health Developments, Inc. (PBHD) ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (including www.teampbhd.com), contact us via phone or email, or utilize our therapy services in Florida.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or utilize our services.


1. Who We Are

Positive Behavior Health Developments, Inc. provides Applied Behavior Analysis (ABA) therapy, Early Intervention, and ADHD treatment services to children and families in Miami-Dade, Broward, and Hillsborough Counties. We are headquartered in Florida with offices in Tampa and Coral Gables.


2. Information We Collect

We collect several types of information from and about users of our services and website, including:


Personal Information

  • Contact Data: Full name, email address, postal address, and phone number.
  • Demographic Data: Age, date of birth, and gender of the child receiving services.
  • Health Information (PHI): To provide you with ABA therapy, we collect health information regarding your child's diagnosis (such as Autism or ADHD), developmental history, treatment notes, and insurance information. This information is subject to specific confidentiality requirements under HIPAA (the Health Insurance Portability and Accountability Act).


Technical Data (Website Use)

  • Usage Details: Details of your visits to our website, including traffic data, location data, logs, and the resources you access.
  • Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.
  • Form Data: Information you provide when you fill out forms on our website (such as the "Schedule Your Consultation" form or "Contact Us" form).


3. How We Collect Information

We collect information:

  • Directly from you when you provide it to us (e.g., filling out a contact form, calling us, or during the intake process).
  • Automatically as you navigate through the site (cookies and analytics).
  • From third parties, such as insurance providers to verify benefits.


4. How We Use Your Information

We use the information we collect to:

  • Provide Services: To provide ABA therapy, Early Intervention, and ADHD treatment, including creating personalized treatment plans.
  • Communicate: To respond to your inquiries, schedule appointments, and send you administrative information.
  • Billing: To process insurance claims and handle billing for our services. (Note: We accept all major insurances).
  • Improve Our Website: To understand how users interact with our site and improve user experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.


5. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share information in the following circumstances:

  • With Your Consent: When we have your permission to share specific information.
  • With Schools and Other Providers: To coordinate care (e.g., collaborating with your child's school or teachers), we may share relevant information with your authorization.
  • Service Providers: We may share data with vendors who assist us with website hosting, data analysis, and email delivery. These providers are contractually obligated to keep your information confidential.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order).


6. HIPAA Notice of Privacy Practices

PBHD is a "Covered Entity" under HIPAA. The health information you provide to us for treatment, payment, and healthcare operations is protected under federal law.

  • We will only use or disclose your Protected Health Information (PHI) as described in our Notice of Privacy Practices, which is provided to you during the intake process.
  • You have the right to access, amend, or request an accounting of disclosures of your PHI.


7. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

  • Website Security: Our website uses SSL encryption to protect data transmitted via web forms.
  • Internal Access: Access to your personal information is restricted to employees, contractors, and agents who need the information to perform their job functions (e.g., BCBAs, therapists, billing staff).


Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure.


8. Children's Privacy

Our services are directed toward children with developmental and behavioral challenges. We are committed to complying with the Children's Online Privacy Protection Act (COPPA).

  • We do not require children to disclose any information directly on our website.
  • All information regarding a child is obtained through a parent or legal guardian.


9. Cookies and Tracking Technologies

Our website may use "cookies" to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.


10. Third-Party Links

Our website may contain links to third-party websites (such as insurance portals). This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third-party site you visit.


11. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You may request copies of your personal data.
  • Correction: You may request that we correct inaccurate information.
  • Deletion: You may request that we erase your personal data, under certain conditions (note that we may need to retain certain information for legal or billing purposes).
  • Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those emails.


To exercise these rights, please contact us at info@teampbhd.com.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.


13. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to file a complaint regarding our privacy practices, please contact us at:

Positive Behavior Health Developments, Inc. (PBHD)
Email: info@teampbhd.com
Phone: 888-343-7222
Offices:

  • Tampa: 400 N Ashley Drive, Suite 1900, Tampa, FL 33602
  • Coral Gables: 2525 Ponce De Leon Blvd, Suite 370, Coral Gables, FL 33134


Find Quality Pediatric Therapy

Discover the difference with Silveira Behavior Consultants, your trusted partner in behavioral health services. We specialize in delivering evidence-based behavior therapy that addresses developmental and behavioral challenges effectively. Our team is dedicated to improving your child's quality of life through individualized treatment plans and family-inclusive strategies. Get started now by reaching out to us.

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Privacy Policy